DIS.IN.FX®’s purpose is to “help people.” While we have been doing this for more than a decade, our mission statement rings true now more than ever. Our professional commercial specialty disinfection and antimicrobial services meet our infection and illness prevention objectives, but we offer much more than sanitation services for your facility.
Frequently Asked Questions
What janitorial services do DIS.IN.FX offer?
DIS.IN.FX offers a range of cleaning services, including dusting, vacuuming, mopping, window cleaning, restroom cleaning, trash removal, and more. DIS.IN.FX also offers specialized services, such as floor care, carpet cleaning, and pressure washing.
What is the DIS.IN.FX difference compared to other janitorial companies?
DIS.IN.FX has audited janitorial companies for over a decade with the DFX program. DFX includes ongoing surface treatments with EPA-approved disinfectants and regular surface testing with reporting. Often, this testing identifies neglected and high-risk of contamination areas in the facility. The DFX program is included in all janitorial proposals to ensure our quality surpasses industry cleaning standards.
Can DIS.IN.FX provide services outside of regular business hours?
DIS.IN.FX offers flexible scheduling, including after-hours and weekend services, to minimize disruptions to your business operations.
What kind of cleaning products does DIS.IN.FX use?
DIS.IN.FX uses EPA-approved disinfectants. Other products may vary depending on the job type.
Can DIS.IN.FX provide their own cleaning equipment?
Yes, DIS.IN.FX will provide all necessary cleaning equipment and supplies, including vacuums, mops, and cleaning solutions.
What can we do to prepare for janitorial services?
DIS.IN.FX requires the removal of any clutter or personal items from the areas to be cleaned, as well as any valuable or sensitive documents. DIS.IN.FX may provide further instructions with your custom proposal.
How often should I schedule janitorial services?
The frequency of janitorial services depends on the space size, facility type, and foot traffic level. As a standard, DIS.IN.FX offers daily services. Other frequencies may be available upon request.
Can DIS.IN.FX provide additional services, such as carpet cleaning or floor maintenance?
Yes, DIS.IN.FX offers additional services, such as carpet cleaning, floor stripping and waxing, and tile and grout cleaning. Be sure to ask about any other services you may require.
What should I do if I am not satisfied with the cleaning service?
If you are not satisfied with the cleaning service, contact your appointed supervisor or customer service immediately to discuss any issues or concerns. DIS.IN.FX offers a guarantee and will work to resolve any problems to your satisfaction.
What types of pests can DIS.IN.FX help with?
DIS.IN.FX can help with many pests, including ants, bed bugs, cockroaches, termites, rodents, mosquitoes, spiders, fleas, ticks, and many more.
What methods does DIS.IN.FX use to control pests?
DIS.IN.FX uses various methods to control pests, including chemical treatments, traps, baits, and exclusion techniques.
How long does a pest control treatment take?
The length of a pest control treatment depends on the pest type and the infestation's severity. Routine treatments can be done in under a few hours, while others may require multiple visits over several weeks or months.
Are the chemicals used during the pest control treatment safe?
DIS.IN.FX uses chemicals approved by the Environmental Protection Agency (EPA). These chemicals are safe when used according to the label instructions. However, it is essential to follow any safety guidelines provided by DIS.IN.FX.
What should I do to prepare for a pest control treatment?
DIS.IN.FX will provide specific instructions on what to do to prepare for the treatment. Generally, you should remove all food and dishes from exposed areas, cover or remove pet food and water dishes, and remove any clutter or debris from the area to be treated.
How often should I schedule pest control services?
The frequency of pest control services depends on the type of pest and the level of infestation. Some pests may require monthly or quarterly treatments, while others may only need to be treated once or twice a year.
Can DIS.IN.FX provide guarantees?
DIS.IN.FX guarantees they will return to re-treat if the pest problem persists after the initial treatment.
Are pest control services expensive?
The cost of pest control services depends on the type of pest, the level of infestation, and the size of the area to be treated. DIS.IN.FX offers an estimate with their free inspection. Book your free inspection here.
What is disinfection?
Disinfection reduces or eliminates harmful microorganisms from surfaces and objects, such as viruses, bacteria, and fungi.
What is an antimicrobial agent?
An antimicrobial agent is a long-lasting EPA-registered product that inhibits the growth of microbes on surfaces. Antimicrobial agents help reduce cross contamination, prevent odors, and help keep surfaces clean for an extended period
What does the DFX program consist of?
DIS.IN.FX conducts a 3-step treatment, testing, and certifying process to protect your whole facility. Treat - Using various application methods; the treatment thoroughly applies EPA-registered hospital-grade disinfectants and antimicrobial agents. DIS.IN.FX treats the entire facility, including the outside door handles, keyboards, light switches, and all high touch points. Test - Our trained technicians conduct ATP testing on surfaces before the treatment to establish a baseline and identify any hotspots or areas of concern. Once the application process is completed, they re-test the areas to ensure all levels are under the threshold. DIS.IN.FX Guarantees that all testing is below the threshold in the facility. Keeping the microbial count under the threshold helps prevent cross-contamination and the spread of illness. DFX Certified – First, DIS.IN.FX completes the treatment. Then a certified technician tests the facility surfaces. Once all the test results come back under the threshold, this facility is considered DIS.IN.FX Certified for the month the treatment and testing were conducted.
What kind of products does DIS.IN.FX use?
DIS.IN.FX uses EPA-registered Hospital Grade Disinfectants that clean, disinfect, and deodorize in one step. In addition, DIS.INFX uses a long-lasting antimicrobial agent that inhibits the growth of odor-causing bacteria, mold, mildew, and algae on surfaces. Products are approved for use in homes, schools, hospitals, daycare centers, and other facilities.
How long does a disinfection treatment take?
The length of a disinfection treatment depends on the size of the space and the level of disinfection required. Most treatments can be completed in under a few hours.
Are the disinfectants used safe?
All products used are EPA-approved and safe when used according to the label instructions. However, it is essential to follow any safety guidelines provided by DIS.IN.FX.
What should I do to prepare for disinfection treatment?
You should remove all personal items and clutter from the areas to be treated. Further instructions may be provided in your custom proposal.
How often should I schedule disinfection services?
The frequency of disinfection services depends on the level of risk and foot traffic in the space. You may require daily or weekly disinfection services, while others may only need to be treated once or twice a month. Use our get a quote form to schedule your free site consultation.
What is ATP?
ATP is a molecule found in all living cells, and it is responsible for transferring and storing energy. ATP levels act as an indicator of whether your environment has been properly cleaned.
What are air quality services?
DIS.IN.FX air quality services are professional services that help monitor, test, and improve indoor air quality. The service includes monthly replacement of air filters, air duct disinfection, and air quality testing and reporting.
Why is indoor air quality important?
Improving indoor air quality can help to create a safer and more comfortable environment for building occupants. Poor indoor air quality can lead to various health problems, including allergies, asthma, and other respiratory illnesses. It can also contribute to headaches, fatigue, and other discomforts.
What kind of air quality tests are available?
DIS.IN.FX conducts AQI testing. Think of the AQI as a yardstick that runs from 0 to 500. The higher the AQI value, the greater the level of air pollution and the greater the health concern. For example, an AQI value of 50 or below represents good air quality, while an AQI value over 300 represents hazardous air quality.
Can air quality services help with energy efficiency?
Improving indoor air quality can also improve energy efficiency, as clean and properly ventilated air can help HVAC systems work more efficiently.
How long does it take to complete air quality services?
The time required for air quality services depends on the number of filters and the space size. Most facilities can be completed in under a few hours.
Are air quality services expensive?
The cost of air quality services depends on the number of filters, the size of the space, and other factors. DIS.IN.FX will develop a custom proposal with competitive pricing that fits your facility's needs.
How do I know if I need air quality services?
If you are experiencing health problems or discomfort related to poor indoor air quality or suspect there may be air quality issues in your building, contact us for a free consultation here.
“We have NEVER had a case of Staph unlike many gyms.”
“Dis-In-FX service gives us the peace of mind that our children and members are safe.”
Concordia Lutheran School
“I love the peace of mind that DIS.IN.FX gives to my clients with their antimicrobial service.”
“We have not had any skin infection issues since we started using DIS.IN.FX.”
Gracie Barra Katy
“We haven't had any 'bugs' go through our facility. I truly believe it is because of our combined efforts.”
Little Treehouse Early Learning Center